Privacy Policy

Hareer understands that you care about how your personal information is used and shared, and we take your privacy very seriously. Please read the following to learn more about our privacy practices. By using or accessing the Services in any way, you acknowledge that you accept the practices and policies described in this Privacy Policy, and you hereby agree that we will collect, use, and share your information in the following ways:

Remember that your use of the Hareer Services is subject to the Terms of Use, which includes this Privacy Policy. Any terms we use in this policy without being defined in the Terms of Use

What does this privacy policy cover?

This Privacy Policy applies to Hareer and all other websites, applications, products, services, and offerings owned and operated by Hareer and its affiliates. This policy covers the processing of personal information we collect through the use of our services.

What information does Hareer collect?

We collect information about your use of our Services, including your purchase history and items you are interested in. We also collect different types of personal information, as described in more detail below.

We use this information internally in connection with our Services, including to: customize, provide, and improve our Services, allow you to set up a user account and profile, allow other users to contact you, and enable you to fulfill requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some personal information with third parties, but only as described below.

Information you provide to us:

We receive and store any information you knowingly provide to us. For example: If you create an account or place an order with us, we may collect personal information such as:

Retailers:

When you register as a silk retailer, we will collect your first and last name, email address, phone number, business address, store name, store address, years of business, and expected sales figures.

If you place an order for Makers items via Silk, we will also collect information to facilitate that order, such as your shipping address, tax identification number, and payment information.

In some cases, we may ask for additional information to validate your business, such as your store photos or your social media profiles. In some cases, we may ask for information such as your Social Security number, financial records, or lease contracts to determine your account limits.

Wholesalers (i.e. brands):

When you register as a wholesaler on Silk, we will collect your first and last name, your brand name, website, address, phone number, and information about your brand such as the main category of products you offer, the number of stores you own, the countries you operate in and your social media profiles.

If you are accepted as a wholesaler, we may request additional information to build your profile such as your profile picture, wholesale pricing and order requirements, and the date your store was created.

When you receive an order via Silk, we will collect information to facilitate that order, such as your tax identification number and bank account information so that we can pay you.

Optionally, you can choose to provide information about existing retail customers to indicate Silk, such as name, store name, and email address.

Connect with us:

We collect personal information from you when you contact us, for example: when you request information about our services, contact our support team, apply for a job, or register for our newsletter.

Social media:

Our Services may provide forums, blogs, social media pages, or other channels where individuals can review purchases, talk about their experience using our Services, or "like" or "share" content on social media. Content provided on these channels is public and is not subject to the privacy protections set forth in this Privacy Policy.

Automatically collect information:

When you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, the type of browser or device you are using to access our Services and the page or feature you requested . .

In addition, we and third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies to collect information automatically through our Services.

These technologies are small data files that we transfer to your browser or device that allow us to provide and improve our Services. You may be able to change the preferences on your browser or device to prevent this from happening or restrict your device's acceptance of these technologies, but this may prevent you from taking advantage of some of our features.

Analytics:

We may use analytics service providers, including Google Analytics, to collect information about visitors to our Services such as: their behavior on our Services or information about their demographics.

For more information about Google Analytics, see

https://www.google.com/policies/privacy/partners/

To opt out of Google Analytics, visit:

https://tools.google.com/dlpage/gaoptout

Information collected from third parties:

We may collect information about you through related programs, for example when a seller or buyer refers to Silk as one of its existing customers or partners. If you have been referred to Hareer but would like to unsubscribe from the emails, please contact us as described below.

If you access our Services through a third party or social media site, we may collect information about you from that third-party application

If this information has been posted via your privacy settings with that third party. For example, if you sign up for Facebook using Facebook, we may collect your name, profile ID, location, gender, profile picture, and friend list.

We may receive information about you from other sources, including to supplement the information we have collected about you.

 How does Hareer use the personal information it collects?

We use the information we collect about you for various business purposes as described below

Provide, customize, and improve our Services

Allows you to set up a user account and profile

Fulfill your requests for products and services

Provide personalized content, offers, or services, including marketing content via email, social media, SMS, or other channels

Communicate with you about your account and updates to our services

Payment processing

Provide advertising, analytics, and marketing

Processing orders and transactions

Facilitate communications between you and other users

Analyze how you use the Services

Understand the interest and participation in the services

Engage in marketing or communication

Research and development services

Improve and simplify our services

Other purposes you consent to or are notified of at the time you provide personal information

Protecting you, our services, and complying with the law

Detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activities

Quality control guarantee

Verify your identity and prevent fraud

Correction to identify and fix errors

Enforce our terms and policies

Audit or other compliance activities

Comply with our legal obligations, protect your vital interests, or what the public interest may require

Automated collection techniques:

Our use of automatic collection technologies such as cookies, pixel tags, and local storage objects fall into the following general categories:

Very important: Technologies that allow you to access our Services and use our features and tools that help us identify irregular website behavior, prevent fraudulent activity, or improve security.

Personalization: Technologies that help us personalize ads and content on your behalf, for example by making inferences about your interests based on content you interact with on our Services, and that informs future content or advertising selections.

Measurement: Technologies that collect information about your use of our Services, including the measurement, understanding, and reporting of your use of the Services.

Information storage and access: Technologies that store information or provide access to information already stored on your device, such as your shopping cart.

Content selection, presentation, and reporting: Techniques that identify and deliver content to you, and measure the effectiveness of that content, including information about the content viewed, how often it was viewed, how long it was shown, when and where it was shown, and what actions, if any, you took regarding Content.

Ad selection, presentation, and reporting: The techniques that identify and display ads to you, and measure the effectiveness of those ads, including information about the ads that have been shown, how often and for how long they have been shown, when and where they are shown, and what, if any, actions you have taken on the ads .

Third-Party Sites:

We may provide links to third-party websites or services, which we do not control and are not subject to the protections set forth in this Privacy Policy. We do not endorse or approve of any third-party website and encourage our users to read the privacy policy of each service they interact with.

Cross-device tracking:

Your browsing activity may be tracked across different devices. For example: We may match your activity on our website using your mobile device with your browsing activity on your laptop. To do this, we may match information such as browsing patterns, geographic location, and device identifiers as they appear to be related to the same user

Will Hareer share any of the personal information it receives?

We do not rent or sell your personal information in the form of personally identifiable information to anyone, except as expressly provided below.

We may share your personal information with third parties as described in this section:

When you ask us to share your information: We may offer services, features, or promotions that include sharing your information with a third party or with other Hareer users. If you request or agree to share your information with a third party as part of a feature or service, we will share that information upon your request.

Anonymous Information: We may provide de-identifying or aggregated information to our partners, including usage information, to help our partners understand how often and in which people use our services so that they can also provide you with the best information about your Internet experience. Before we share this information, we make reasonable efforts in line with industry best practices to ensure that this information cannot identify you.

Advertising: We allow advertisers and/or business partners (“Advertisers”) to choose the demographic information of users who will see their advertisements and/or promotions. You agree that we may provide any of the information we have collected from you in a form that does not personally identify the advertiser so that such advertiser can determine the appropriate audience for those advertisements and/or offers. For example: We may use the fact that you are in Riyadh to show ads or offers for businesses in Riyadh, but we will not tell such companies who you are. Or we may allow advertisers to display their ads to users with similar usage patterns to yours, but we will only disclose usage information to advertisers in the aggregate, not in a way that personally identifies you. Note that

e. If an advertiser asks us to show an ad to a particular audience or segment of the audience and they respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.

Affiliates: We may share your information with our affiliates

Service Providers: We employ service providers to perform tasks on our behalf, and we need to share your information with them in order to provide products or services to you; For example: We may use a payment processing company to receive and process any credit card transactions for us. Unless we tell you differently (or unless otherwise stated in the third party privacy policy referenced below), our service providers may not use the personal information we share with them other than as is necessary to assist us.

User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be shown to other users to facilitate user interaction within the Services or to process your request about the Services. Your account privacy settings may allow you to limit other users who can see personal information in your user profile and/or information in your user profile that is visible to others. Please remember that any content that you upload to your public user profile, along with any personal information or content that you voluntarily disclose online in a way that other users can view (in discussion boards, in messages, chat areas, etc.) becomes publicly available, can be collected and used by anyone. Your username may also be visible to other users if you send messages or comments or upload photos or videos through the Services and other users may contact you through messages and comments.

Business Transfers: We may choose to buy or sell assets, and we may share and/or transfer customer information in connection with the evaluation and entry of such transactions. Also, if we (or our assets) are acquired, go out of business, go into bankruptcy, or go through some other change of control, Personal Information may be an asset transferred or acquired by a third party.

Company and Other Protection: We reserve the right to access and disclose any information we reasonably believe you may have that we believe is necessary to comply with law or a court order; apply our Terms of Use and other agreements; or to protect the rights, property, or safety of the Company, our employees, our users, or others.

International Data Transfers: You agree that all information that we process may be transferred, processed, and stored anywhere in the world, including but not limited to the Kingdom of Saudi Arabia or other countries that may have data protection laws that differ from the laws existing. it or do business. We have taken reasonable precautions to ensure that your personal information remains protected, and we require that our service providers provide appropriate safeguards as well.

Is my personal information safe?

You must prevent unauthorized access to your account and personal information by appropriately setting and protecting your password and restrict access to your computer or device and browser by logging out after you have completed access to your account.

We strive to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may jeopardize the security of user information at any time.

What are my privacy rights and choices?

You can always choose not to disclose information to us, but keep in mind that some information may be required to register with us or to take advantage of some of our features.

To unsubscribe from communications: If you no longer wish to receive emails from us, click the unsubscribe link at the bottom of the email or follow the unsubscribe instructions available in other communication channels. Note that you may still receive transactional emails from us.

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Update your account information: Through your account settings, you can access, and in some cases: modify or delete the following information you have provided us:

The name

Email address

your location

payment information

The information that you can view, update, and delete may change as the Services change.

If you have any questions about viewing or updating the information we have on your profile, please contact us as described below.

You may also have privacy rights, including:

Access to data: You may have the right to receive a copy of the data we hold about you.

Request for data correction: You can request that the information we have about you be updated.

Request data deletion: You can ask us to delete the information we have about you.

Request Restriction or Object Processing: You may have the right to enable or disable certain uses of your data.

If you wish to exercise any of these rights, please contact us as set out below. We will process your request in the time and manner required by law. To protect your privacy, we may take steps to verify your identity before fulfilling your request.

Data retention:

We store personal information for as long as you use our services or as may be necessary to fulfill the purposes for which the information was collected, provide our services, resolve disputes, create legal defenses, enforce our terms or other agreements, or engage in audits, to Our services. or to prevent fraud or to comply with law or legitimate business purposes.

safety:

We take steps to securely treat your information and ensure that it is processed in accordance with this Privacy Policy. No system is 100% secure, and we cannot guarantee the security of any information you provide to us.

Will Hareer change this Privacy Policy?

We are constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you of material changes by placing a notice on the Hareer website, by sending you an email, or by any other means.

By using the Services after we post any changes to the Privacy Policy, you agree to the new Privacy Policy.

What if I have questions about this policy?

If you have any questions or concerns about our privacy policies, please visit our headquarters:

crown tower

King Faisal Road - Al Khobar

8th floor

Or contact us via email:

Support@hareer.com